Skip to main content
ISG United

About · Our Story

Built by an agent, for agents.

In Brian's words: the story of why ISG United exists today.

Brian Robinson, CEO and Founder of ISG United

Founder · Since 2016

Brian Robinson

My story is similar to a lot of agents. I started on the captive side of the insurance industry nearly thirty years ago. The captive environment was a phenomenal foundation. It gave me the training, the tools, the discipline, and the consistency to get launched in the industry.

But after a while, I began to experience things that just didn't feel right. I was building a good book of business, and losing clients to the competition, because the products, services, and rates I could offer were limited to a single carrier. I had a nice book, and my clients were leaving me.

That's when I realized true ownership isn't about running an office. It's about options.

It's about building an asset and having diversified carrier relationships. So I started exploring the independent side. After eleven years as a captive agent, I launched ISG Insurance in 2008, my own independent agency.

The nice thing about being independent is freedom. But at the same time, you're responsible for everything: carrier access, technology, recruiting, operations, compliance. The biggest hurdle for most new independent agents isn't selling insurance. It's gaining access to quality carriers to compete in the market.

That hurdle was true for me too. So I did what most independent agents do. I explored aggregators, clusters, and franchise programs, and landed with one that gave me immediate carrier access and support.

And just like the captive environment, over time I began to experience recurring issues. More fees. More restrictions. The larger I grew, the more control the group had over my business. The larger I grew, the more revenue went to them instead of to my agency. The more successful I became, the less independent I felt.

I looked around and saw the same pattern everywhere. Groups asking agents to pay huge initiation fees just to join. Groups taking 25 to 50 percent of commissions forever. Groups locking agents into non-competes and burying them in exit clauses. Groups keeping the carrier bonuses that should have gone back to the agencies producing the premium.

So I did the only thing that made sense: I built the program I wished had existed.

In 2016, I launched ISG United, a network built on partnership, not control. On support, not greed. On agents owning what they build.

Today, ISG United serves 120+ member agencies across 10 states. We've distributed more than $2 million in profit sharing since 2018. Our contract is still short enough to read in one sitting. Our members still keep 100% of their commissions. Their names are still on their doors.

Every conversation with an agent still starts with our leadership team, and most of them start with Paul. Not a sales desk, not a script. If you want to know how the contract works, ask the person who wrote it.

I built the first version of this. The leadership team that runs it now is the reason it works at 120 agencies instead of 10. When you call, you are talking to them, and they set the terms alongside me.

That's the story. The rest is just execution.

Brian Robinson

CEO & Founder · ISG United

Why It Exists

ISG United is the program Brian wished had existed: real ownership, honest terms, and no fine print that gets worse as you grow.

Timeline

Twenty-nine years, one story.

  • 1997Brian starts his insurance career on the captive side.
  • 2008Brian goes independent, founds ISG Insurance, the retail agency.
  • 2016Brian founds ISG United, the member program.
  • 2018First profit-sharing distribution to member agencies.
  • 2022Cross $1M in total profit sharing returned to members.
  • 2024Reach 100+ member agencies across multiple states.
  • 2026120+ agencies · 150+ carrier partnerships · $2M+ returned to members.

In Their Words

What our members say.

“After more than 20 years with Farmers, joining ISG was one of the best decisions for my agency. ISG provides flexibility and multiple options other brokerages don't offer.”
Donna K., Member Agent, former Farmers
“The best move I ever made. I come from a captive background and was always afraid to go independent. ISG helped me every step of the way.”
Zack T., Member Agent, former captive
“Partnering with ISG was one of the best decisions for my agency. After 13 years with Farmers, ISG made the move and grand opening so smooth and easy.”
Richard S., Member Agent, former Farmers
“After leaving the captive market, nothing clicked until I met with ISG. They showed us how to keep our independence while gaining the support and market access we needed.”
Dennis S., Member Agent
“From day one, ISG's team has been incredibly supportive and committed to helping us succeed. What truly sets them apart is the people.”
Taylor C., Member Agent
“We've had a great experience working with ISG United. Their carrier access, operational support, and responsiveness have helped us stay competitive in a challenging market.”
Scott B., Member Agent
“The one-page contract was the moment I knew this was different. I read it twice in ten minutes and had no questions left.”
Marcus B., Member Agent, former Allstate
“Profit sharing actually shows up. That still surprises me after years of watching a group keep every bonus dollar.”
Priya N., Member Agency Owner
“My name is on the door and on every declarations page. That was non-negotiable for me, and ISG never blinked.”
Gary L., Member Agency Owner
“We went from five appointments to more than a dozen in a single quarter. Our close rate followed.”
Renee W., Member Agent, former Farm Bureau
“Our questions get answered by the people who make the decisions. No ticket queue, no middle layer.”
Tomás R., Member Agent
“I left a franchise that charged me for everything. Flat fee, no split, and I stopped dreading my growth.”
Hannah P., Member Agent, former franchise
“The commercial and life support filled the gap my agency had been ignoring for years.”
Curtis M., Member Agency Owner

Come Build With Us

Come own what you build.

20 minutes with our team. No pitch deck. Honesty is the first deliverable.

Prefer email? · info@isgunited.com · (817) 500-9648